Sharebee for Slack – Support

The app delivers notifications to Slack when new content is available for you to publish in your Sharebee employee advocacy program, so you don’t have to check the platform to know something is waiting for you.

Installation is performed by a Slack workspace administrator. During installation you choose the channel where Sharebee notifications will be delivered. If you are not an administrator, ask the person who manages your workspace, or write to us at support@sharebee.pl and we will guide you through it.

Yes. The Slack app is an add-on to the Sharebee platform and requires an active Sharebee organization. If your company does not use Sharebee yet, contact us and we will explain how to get started.

The target channel is selected during installation. To change it, a workspace administrator can reinstall the app and pick a different channel. If you need help with this, write to support@sharebee.pl.

You can turn Slack notifications off in your Sharebee settings, or remove the app from your workspace entirely. Removing the app stops all notifications immediately.

First, make sure the Sharebee app is still installed and has access to the selected channel. If the channel is private, the app must be invited to it. If everything looks correct and notifications still do not arrive, send us the workspace and channel name and we will investigate.

The app only requests the permissions it needs to post notification messages into the channel you select. It does not read your conversations, message history or files. Full details are available in our privacy policy.

A workspace administrator can remove the Sharebee app at any time from the Slack workspace app management settings. Once removed, the app stops sending notifications and its access tokens are revoked.

We respond to all support requests within 2 business days. Our support team works Monday to Friday, 9:00–17:00 CET.

Please contact us at security@sharebee.pl. You can also read more about our approach to security in our Trust & Security Center.